Privacy Policy

Funky Wok
Website: funkywok.com.au
Last updated: 31 October 2026

We respect your privacy and are committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Funky Wok is an Australian restaurant and takeaway business. This policy explains how we collect, use, store and disclose personal information when you visit our website or contact us through it.

Information we collect

We collect personal information that you choose to give us. When you use our website contact or enquiry form, that may include:

• your name
• email address
• phone number
• the message you send us

That information is stored in our website database and emailed to our staff so we can respond to your enquiry.

We may also collect limited technical information automatically when you browse the site (such as IP address, browser type and pages viewed). This helps us understand how the site is used and keep it secure.

We do not collect payment card details through this website. Online ordering, pickup and delivery (if offered) are handled by third-party platforms with their own privacy policies.

Cookies and analytics

Our website may use cookies and similar technologies. We use Google Analytics (via Google Site Kit or similar tools) to understand visitor traffic and improve the site. Analytics data is typically aggregated and does not identify you personally, though Google may process information under its own privacy policy.

You can control cookies through your browser settings. Blocking cookies may affect some site features.

How we use your information

We use personal information to:

• respond to enquiries and provide customer service
• operate, maintain and improve our website
• protect the security and integrity of our systems
• meet legal obligations where required

We do not sell your personal information.

Disclosure of information

We may share personal information with:

• our staff and trusted service providers who help us run the website and business (for example hosting, email, security and analytics providers), only as needed for those purposes
• law enforcement or regulators if required by law

Third-party online ordering, pickup or delivery platforms, and services such as Google Maps, are operated by those providers. If you use them, their privacy policies apply to information they collect.

Overseas disclosure

Some of our service providers (including Google) may store or process data on servers outside Australia. By using our website or submitting an enquiry, you acknowledge that your information may be transferred and stored overseas. Where practicable, we take reasonable steps so that overseas recipients handle personal information in a way that is consistent with the APPs.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Measures may include secure hosting, access controls and website security tools (such as Wordfence).

No method of transmission or storage is completely secure. Please take care when sharing personal information online.

Access and correction

Under the Australian Privacy Principles, you may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, contact us via our contact page. We will respond within a reasonable time. We may need to verify your identity before providing access. In limited cases we may refuse a request where the Privacy Act allows; if so, we will explain why.

Complaints

If you have a concern about how we have handled your personal information, please contact us first via our contact page so we can try to resolve it.

If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992

Third-party links

Our website may link to third-party sites or embed third-party content (for example online ordering platforms or Google Maps). We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after an update means you accept the revised policy.

Contact us

For privacy questions, access or correction requests, or complaints, please contact us via our contact page.